TEAM HOPE DONOR CHARTER

As a charity seeking donations from the public Team Hope aims to comply with the ICTR (Irish Charities Tax Reform) Statement of Guiding Principles for Fundraising

  • Our pledge is to treat all our donors with respect, honesty and openness.
  • We commit to being accountable and transparent so that donors and prospective donors can have full confidence in Team Hope.
  • We promise we will effectively apply your gifts to us for their intended purposes.

We commit that you, our donors and prospective donors, will:

  • Be informed of the organisation’s mission, and of the way the organisation intends to use donated resources.
  • Be informed of the identity of those serving on the organisation’s governing board, and that the board will exercise prudent judgement in its stewardship responsibilities.
  • Have access to the organisation’s most recent financial statements.
  • Be assured your gifts will be used for the purposes for which they were given.
  • Receive appropriate acknowledgement and recognition.
  • Be assured that information about your donation is handled with respect and with confidentiality to the extent provided by law.
  • Expect that all relationships with individuals representing the charity will be dealt with professionally.
  • Be informed whether those seeking donations are volunteers or employees of the organisation
  • Have easily available the agreed procedures for making and responding to complaints.
  • Have the opportunity for any names to be deleted from mailing lists and to be informed if the organisation intends to share the mailing lists with third parties.
  • Receive prompt, truthful and forthright answers to questions you might have of the organisation.